Ownership has never felt like this.
When you join the American Coach family, you enter a world of exclusive luxury that’s only open to the most discriminating motor coach owners. Now, we’re enhancing this elite experience even more.
In our decades of serving customers, we've learned what's most valuable to them
A Knowledgeable Team
Assurance of Reliability
We’ve taken that information and crafted a program that truly caters to your expectations. From the moment you order to years into ownership, we’re committed to addressing your every possible need.
We call it
Now, with the purchase of a new 2021 American Coach Class A luxury coach, you will receive complimentary membership in Platinum Experience. This one-of-a-kind program features the most extraordinary support and service available to motor coach owners. It truly is the ultimate package to accompany your American Coach.
Platinum Experience offers you these premium benefits
Dedicated concierge team
When you have a question or concern, you deserve a prompt response. That’s why we have an exclusive group of advisers available to assist you. You can call, email or use the online support form below to reach the Platinum Experience team. We’re here for any need you may have.
Rev Assist Membership
As part of Platinum Experience, you will receive three years of complimentary roadside assistance through REV Assist. With our 24-hour support, help is no more than a phone call away—no matter where you are.
Rev Assist covers:
And much more
Owners club membership
We will cover one year’s membership in the American Coach Association, the brand’s official owners club. With more than 1,800 members across the nation, you’ll be introduced to like-minded connoisseurs of the motor coach world. Plus, you’ll receive invitations to ACA events, the latest news, technical tips and discounts.
Platinum warranty protection
American Coach’s reliability is well attested to in the industry. As a commitment to our customers and to show we stand behind our products, we are offering Platinum Experience customers several warranties above and beyond what we’ve always given. Together, they represent some of the most comprehensive coverage in the industry. The coach warranty is fully transferable for the first 12 months.
Two Year/24,000 Mile Coach Warranty
Five Year/50,000 Mile Structural Warranty
Five Year Delamination Warranty
Access to first-class service
REV RV Service & Repair
We operate two locations—one in Oregon covering the West Coast, and another near our headquarters in Indiana covering the Midwest and East Coast. Our factory-certified technicians are equipped to take care of everything from regular maintenance to complete rebuilds. They can also handle upgrades and custom paint work. Because they have years of experience, they know your American Coach inside and out.
Freightliner Elite Support
As the foundation of your motor coach, your chassis plays an integral role in your vehicle’s operation. We’ve teamed up with the manufacturer of American Coach’s chassis, Freightliner, to make sure if there’s an issue you can get it diagnosed and repaired through the Freightliner Elite Support network. With hundreds of certified locations throughout America and Canada, you’ll never be far from the assistance you need.
All-Inclusive Owners App
Access all your Platinum Experience resources through our revolutionary owners app,
available for Apple and Android devices.
Your ownership welcome materials will include a unique access code for you to join the app. With this code, you can view personalized resources specific to your coach, including:
• Warranties and manuals
• Tools and tips
• Nearby service locations
The app also provides convenient access to contact information for parts and service,
24/7 support and your concierge team.
The best product backed by the best support
At American Coach, we truly believe our customers are the finest owners on the road. Our commitment is to you. We want to anticipate your needs and provide the service you deserve. Our goal is to give you the peace of mind that can only come with the best product, backed by the best support. Platinum Experience offers you all of that and more.